The AIDE Medical App is the most reliable and trustworthy home healthcare platform in the greater Metro Manila area - providing excellent home care solutions to patients who are dealing with injury or illness. Through AIDE, you can book home doctor visits, home laboratory tests, home vaccinations, home physical therapy and fitness sessions, COVID-19 tests, and more. You may also book online consultations - both chat and video - with our partner Filipino doctors, no matter where you are in the world.

Home Doctor Visit Home Diagnostics Home Vaccinations Home COVID Testing Home Physical Therapy Home Fitness Coaching Home Medicine Delivery Chat and Video Consultations

AIDE is a one-stop shop for home healthcare services, offering home doctor visits, diagnostics, vaccinations, and COVID-19 testing - all done in the comfort of your home. Our platform connects you to reliable and trustworthy medical partners that provide quality home care booked at your own convenience.

Download the AIDE app from Google Play, App Store, or AppGallery. Sign up using your mobile number and email address. Create user profiles for you and your family. Select a service you want to avail of. Fill in the required appointment details. Wait for Medical Professionals to make price offers for your request. Select your preferred Medical Professional for the requested service. Confirm appointment, choose payment method, and finalize payment. Connect with your assigned Medical Professional. Receive your home healthcare.

AIDE is more prominent in the greater Metro Manila area. Doctor Visit, COVID-19 Testing, Vaccinations, Physical Therapy, Fitness Coaching: Metro Manila. Bulacan, Laguna, Cavite, Rizal, and Pampanga are serviceable with an additional transportation cost. Appointments in these areas may need to be scheduled earlier to ensure the availability of the chosen healthcare provider. Laboratory Services: Metro Manila. Bulacan, Laguna, Cavite, and Rizal are serviceable with an additional transportation cost. Appointments in these areas may need to be scheduled earlier to ensure the availability of the chosen healthcare provider. Medicine Delivery: Metro Manila. Nursing Care: Metro Manila. Other areas to follow. Chat and Video Consultations: No geographic limitations. Consults may be booked by anyone with an account from anywhere in the world.

Yes. Once healthcare professionals have submitted offers to your request on the app, you can view their credentials and select which practitioner you’d like to do the service for you.

For home doctor visits and nursing care services, not necessarily. It is not guaranteed that the same home service doctor, nurse or caregiver will make an offer for your appointment each time you make a request. However, for online consults, you may choose to schedule a consultation with the same doctor given you will choose which doctor to do the e-consult with (from the list on the app) prior to sending your request.

The total costs vary depending on the service, the professional fees of the healthcare professional, and the location of the service. You may check aide-app.com/services for more information about the price ranges; however, exact costs will be quoted to you once you make a request through the AIDE Medical App. Not to worry, you will not be charged anything until you confirm an appointment.

All payments - either through credit card, GCash, or BPI online payment - are coursed through the AIDE Medical App. You will be directed to a payment page once you have confirmed your appointment.

AIDE is currently not affiliated with any HMO.

Yes. You may inform the medical professional of your receipt request or message the AIDE team through our customer support section on the app, as well as on our social media accounts.

To ensure the safety and well-being of patients, the AIDE team conducts a rigorous screening process and criminal history background check on each medical professional who wishes to book patients through our platform.

Our medical partners can accommodate bookings during these hours: Doctor Visit, COVID-19 Testing, Vaccinations, Physical Therapy, Fitness Coaching - Monday-Sunday, 8:00 AM to 8:00 PM Laboratory Testing - Monday-Sunday, 6:00 AM to 3:00 PM Medicine Delivery - Monday-Sunday, 8:00 AM to 5:00 PM Nursing Care - Monday-Sunday, Day Shift (7:00 AM to 7:00 PM) or Night Shift (7:00 PM to 7:00 AM) Chat and Video Consultations - 24/7, but schedules depend on doctors’ confirmations

AIDE fully abides by the Data Privacy Act and the National Privacy Commission. You may view the Privacy Policy on our app and website.

You may message our team through our social media accounts (Facebook, Instagram) or at info@aide-app.com. You can also chat with a medical coordinator through our app’s chat inquiries section.

The entire procedure will take an estimated time of 20 minutes.

Yes, Singapore Diagnostics and Hero Laboratories have been certified by the DOH for RT-PCR testing.

The swabbing procedure may be done in any well-ventilated location, preferably with a table and chair.

All patients will need to practice social distancing and properly wear masks. The procedure may cause an involuntary sneeze or cough, so a napkin to cover one’s nose and mouth may be needed. Alcohol and hand washing is necessary before and after the swabbing.

Your results will be uploaded to your app and will be emailed within 12-24 hours (if there are no surges) and will be uploaded in the history section of your AIDE app.